Devliqly

Chatbot Integration

We build AI chatbots that know your products, policies and prices, and put them wherever your customers already message you. They answer instantly, qualify leads and book appointments, then pass warm conversations to your team.

  • Trained on your docs & FAQs
  • Lead capture to your CRM
  • Multilingual, incl. Hindi & Hinglish

What you get

  • Trained on your business

    We feed the bot your website, catalogue, FAQs and policy documents so its answers are specific to you, not generic.

  • Every channel, one brain

    One assistant across your website, WhatsApp, Instagram and Facebook Messenger, with the same knowledge and tone everywhere.

  • Lead capture built in

    It asks the right qualifying questions and pushes name, number and intent straight into your CRM or a Google Sheet.

  • Bookings and orders

    Customers can book slots, check order status or get a quote without leaving the chat.

  • Speaks your customers’ language

    English, Hindi, Hinglish and major regional languages, switching automatically to match the customer.

  • Human handoff

    When a question needs a person, the chat moves to your team with the full conversation attached.

Use cases

  • E-commerce

    Product questions, delivery checks, order tracking and abandoned-cart nudges on WhatsApp.

  • Clinics & salons

    Appointment booking, rescheduling and reminders, around the clock.

  • Real estate

    Qualify buyers by budget and location, then schedule site visits.

  • Education

    Course enquiries, fee details and counselling call bookings for admissions teams.

How we build it

  • Collect knowledge

    We gather your docs, FAQs and past chats and turn them into the bot’s knowledge base.

  • Design conversations

    We script greetings, lead questions, tone and the rules for when to hand off to a human.

  • Connect channels

    We install the widget on your site and connect WhatsApp Business, Instagram and Messenger.

  • Launch and tune

    We review real conversations every week and improve answers that missed the mark.

Frequently asked questions

Do I need a WhatsApp Business API account?
For WhatsApp, yes. We help you set it up through an official provider, including number verification and message templates.
What if the bot gives a wrong answer?
It answers only from the knowledge you approve and says so when it is unsure. You can review every conversation and we correct gaps quickly.
Can I edit what the bot knows myself?
Yes. You get a simple way to update FAQs, prices and documents, and changes go live without a rebuild.